Customer Testimonials
One of the best dealerships in the lower columbia basin. Wonderful service center and team
I would never go back to this dealership ever. Would rather drive 100 miles to a different Chevy dealership.
Everyone was kind. The cost is very high. Up selling seems very high. We are always at the mercy of the repair shop.
Friendly staff, very timely work as I waited, I feel the service dept is looking out for me. As usual other expensive services were recommended. I agreed to a new air filter based on the tech's recommendation. Bud Clary is my new Home dealer, for all parts, service and Purchases.
The sales staff is attentive, diligent and driven to provide full customer satisfaction. They listen to the customer’s wants and needs, the go forward with a plan to meet those expectations. We’ve now purchased 5 vehicles from this team and each time was a great experience. I recommend them to anyone that wants to feel like someone really cares.
Friendly staff, very timely work as I waited, I feel the service dept is looking out for me, I have referred family & friends
Bud Clary has a great service center which gets your work done fast and as reasonable priced as possible.
They did the oil change but lied about rotating the tires. This is the second time they said they inspected something on the receipt but didn’t. Last time I found dirt in my air filter box after they inspected it and it “looked great”.
I brought my Equinox in for a covered Clary Care oil change and as usual other expensive services were recommended. I agreed to a injector service and trans flush service. I realize these were not included in the Clary Care service agreement and would take extra time to complete. I called later in the afternoon, since I had not heard anything about the progress of the service. I finally was able to pick up the vehicle at 5:15. I think a call explaining since extra service was agreed to, the pickup time would be delayed and an approximate time of availability ... Read More DealerRater - Jun 18, 2026
I was very pleased with my recent Equinox purchase. The car is beautiful and well-equipped. I was completely satisfied with all levels of staff who worked with me. Everyone was knowledgeable and answered all my questions. I believe I received the best financing available and was treated fairly on my trade-in. The staff member who is helping me learn how to safely and intelligently my new car.
Clean and friendly. Prompt attention upon arrival. Communication good. Blah blah blah blah blah blah blah
Special Coverage on my GMC Siera Coolant control valve was taken care of in a very timely and professional
It was a positive experience. Went to look at trucks and left with a 2026 Colorado. Everyone was really good and not pressured.
They didn’t know anything about the My Chevy point system. They told me I couldn’t use my points to buy my new car and then put my new points in my wife’s name who doesn’t even have an account. That was fun figuring out how to get those points. When I got home and went to read my manual I couldn’t find it so I called the salesman and was told that it’s on line now. I don’t do well on line so I guess that’s my problem. I ordered running boards ... Read More DealerRater - Jun 12, 2026
Not only do they rip you off with the services they have they also add more then expected to you bill and treat their employees like dogs or worse like trash … I heard one of the service advisers whistling at a lube tech like a dog and the manager there did nothing about it besides sit there at his desk and let it happen. Jessica and Garrett are the worst to deal with. They over charge you and make up fake things like your vehicle need further diagnosis or your air filters are bad.. just so they can get more ... Read More DealerRater - Jun 11, 2026
Awesome job will bring my truck back again when I need work done it. Thank you
Jessica was great! She made my experience very personal greeting me by name as I came in. She went over all the options for service I had that day and gave me reasonable expectations for when everything would be done. I needed a windshield treatment to improve my visibility and was so appreciative of that as I drove through a major rainstorm on the interstate two days later--so appreciate the service I received.
Amazing place and people. In particular, Steve Gould was such a nice and helpful person, he brings much credit to your organization. Outstanding, to say the least.
Our experience with Chuck was great, he's awesome! Honorable mention for Jim in sales as well. They both went above and beyond to get us the vehicle we wanted even from a different dealer. Chuck made sure the truck was spotless inside & out when we picked it up & as a bonus he gifted me with a hand knitted beanie made by his mom 🙂 I will definitely be back when we buy our next vehicle.
Had a great experience with the salesman and his manager and also the finance manager were all super helpful not pushy. However the service department seems to be incredibly slow. Had to get a new airflow sensor put on and my brand new truck has been there for 7 days now. It’s an 80 dollar part that they had to order. Feel like I could have had one from auto parts store the same day.
Easy to work with, always polite curiosity and friendly. There ride service for the service department is really #1
Long and Jeff are great to deal with! Very professional and always kept me in the loop on the situation and location of the new truck. I will rate them 10 plus for how business should be handled and will recommend thus dealership to my friends. Thanks again guys! I appreciate your efforts!
Sales people were great to deal with . No pressure ,fun to barter with . In the end we felt like we agreed on a fair price !
Jobie was amazing - would buy from him again and again. He was smart, dedicated, funny and made the process super simple.
Everything was good until it was time for the extra charges. i didnt take any and the guy that was doing the final paperwork was getting kinda mad at me because i didnt want any extra add ons like ins paint care under and that kinda stuff. the salesman was nice to work with. The closing guy needs a little work
Such an easygoing experience! They had exactly what I was looking for and everyone I worked with was very knowledgeable and helpful. Best experience I’ve ever had at a dealership!
Initial quote over the phone for my service increased from $1100 to over $1300 by the time I dropped off my vehicle.
Worst service advisor that I have ever worked with. Not very knowledgeable and really wasn't very helpful when I came in for my appt. Sat around for over an hour and didn't even look at my truck. Said my appointment was only to see an advisor and not get my truck fixed. I was on very limited time and wasn't going to wait all day to getit looked at. Was really happy and encouraged that I asked for my truck back and left. Kinda happy that I wasn't getting my work done there. Told my wife ... Read More DealerRater - May 25, 2026
Oil change and auto check was fast and efficient!! The recording of their inspection was clear and reassuring that everything was addressed and in good condition. They made recommendations based on mileage . The staff was friendly.
This review has nothing to do with the wonderful customer service rep to help me. She was great and got us in even though I did not have an appointment. She gets 10/10.
However I have NEVER had to pay for a tire to be patched anyway. Regardless of if I had bought the tires there or not. The cost of the air filters and oil change was ridiculous and I will never be getting them done there again. In fact I was not be getting any work done besides the oil changes I already paid for when buying the car. ... Read More DealerRater - May 23, 2026
Excellent service. Very friendly and got the service done quickly. Couldn’t find me in computer but still got me in right away.
The oil tech left the oil drain plug loose on a routine oil change, had to waste part of my day, bringing it back in
Staff was friendly and efficient. They were very throurough with the inspection and got done in a timely manner.
The Service Advisor, Jessica Olson was very professional, friendly and informative about the servicing of my vehicle.
They are very friendly and always make you feel welcome and they always make sure they go over everything with you and are always friendly
Got my oil changed, it was quick and easy. Great service and very professional. Would recommend to friends.
Poor customer service. Kept trying se sell me additional service other than oil chang I requested. Asked for trade in value, person who should do turned her back on me when I told her I would not stay an additional 30 minutes for it after car was at dealership for about d6 hours. Service advisor texted me, I texted back saying no additional service and to get me trade in value got no response. Had to call twice to get an answer on when I could pick up vehicle.
Told Elena who was supposed to do the evaluation that I wanted ... Read More DealerRater - May 8, 2026
I appreciate that everyone is always very friendly and straightforward here. It makes a big difference!
Excellent company, working with George and Ron was easy and pleasant, no pressure and good people. Would recommend them and would buy from them again.
Kassy was great. She was thorough and informative. I knew exactly what was being done. She kept me informed and even walked me to the parking area, pointing out where they parked my vehicle.
In and out on time. Service was done to expectations. Good advise offered l. Will go back
Friendly and Courteous service workers. Helpful with customers and getting the job done in a timely manner.
I like a company that actually genuinely smiles and cares about their customers. Thank you so much for bringing that "old-school" great customer service back! We bring all of our vehicles there for service for years and we haven't had one bad experience yet. Our company has a fleet of trucks and we bring them all to Bud Clary's service department. Jessica and your staff are very professional and interactive. The great communication via calls and text are much appreciated.
Good prompt service. Finished the warranty work in a timely matter and got me out as soon as possible.
Good Service Dept- Accelerated delivery to meet personal needs. I do object to this survey parameter. I do not need many words to express myself
Troy and the entire sales team was 10 stars. Perfect experience, couldn't have asked for any better.
When I went in for my repairs, Bud Clardy was very professional, punctual, and thoughtful. They cared about what I needed and what I wanted. I will be back to Bud Clardy for the rest of my maintenance.
Found the pickup that I needed. Salesman Robert Fletcher was over the top helpful, we were traveling through and were in a tight spot and Robert went above and beyond to get us back on the road. If I'm in the area and looking for a new rig, I'm going to give Robert a call. !!!
Always helpful, all departments. Recently had small repairs done at body shop, fast and fair. They worked with me to meet my schedule.
Done business with Bud Clary for many years always been treated well this Service trip was very successful and I will continue to work with them on all my vehicles
Best experience buying a new vehicle at Bud Clary in Longview. Troy, innernet sales, real professional and young gentleman. Best of all No Pressure quick and straight forward. If you know what you want and know about the market Bud Clary is the place to go.
They did a great job! Everything I asked for was done. No one tried to sell me any extra stuff
Always been satisfied with the service until today it took over one hour and forty five minutes for a 55 minute service.
Very pleasant and reasonable to with. The service was relaxing and non competitive in nature.
These guys are a joke they rip people off not honest at all we took our car in to see if our warranty would cover the issue’s which we already had the code and knew the problem they said they diagnosed the problem which we already knew my warranty would not cover and they charged us 234 dollars for nothing they didn’t do a dam thing to my car they could have at least reset the check engine light but they didn’t which tells me they didn’t even touch my car never again these guys are a ... Read More DealerRater - Oct 31, 2024
Stephan and all the Service team members performed (as always) with professionalism and exceeded my expectations
Bud Clary did a great repair on my 2013 GMC. Thank You!😊 Very good body work!
The experience was pleasant I was helped right away and the process took no time at all A+ In my book
Bought our car there in 2015. We have taken it only there for service & maintenance. Extremely satisfied with staff & service. Highly recommend them.
We have been customers for over 50 years of this business. After today's visit we are former customers. People can't afford $185 per hour for the shop. I have a full service truck which does equipment repairs for me and drives to us for $125 per hr.
They have such an amazing group of people who treat you like their friends. I always get the best service from Garrett
Always professional, friendly, courteous. Stephen Paulson is always very helpful, explaining all the services and pricing in advance as well as which services were performed.
We appreciate Bud Clary really going to bat for us. Ian was awesome to work with. He listened to us and helped us find the best vehicle for us. Thank you Ian! Stay AMAZING!
Very professional service. My service advisor was awesome. My service techs fixed my 2020 duramax up to my expectations.
Always a pleasure. Kenneth is friendly and always helpful. Would definitely recommend to my friends and family.
Garrett in service continues to go out of way to assist. Appreciated concept in this day when most places could careless your just a number thru the door!
The team was quick and efficient. I was especially impressed with the woman who checked me in and out. Wish I could remember her name. At any rate, she rocks and deserves a raise. 😊
Great service and help from Ryan. Thank you for helping me choose the right car.
Would not go anywhere else very professional. I feel every time I go there I am very well taken care of. Thanks to the guys in service.
The salesman and financial team were great to work with very helpful. Would recommend to people
Great people like Eden and Penny made our car buying experience enjoyable and worthy of returning to.
Was able to schedule service two days in advance, dropped car off the night before and it was ready for pickup by 10AM the next morning. Clear and concise report on the inspection.
Very thorough and friendly. Took care of what was wrong with my car in a very timely manner
Had my car in their body shop courtesy of a hit and run driver, they finished the repairs ahead of schedule and my car looks great again, thanks guys.
Garrett Johnson was very professional, and got me in for service the same day. They also had a special for three oil changes and tire rotation and inspection for $189 which is a great deal. we also had their auto body shop do repair on our Mazda 3 and they did a great job. I will be using this dealership for all my Chevy truck servicing. thank you, bud Clary.
We had an emergency breakdown Wed afternoon and they got the truck in the next morning, diagnosed it, fixed what they assumed was the problem and had it back to me by the end of the same day. Garrett kept in great communication throughout the day. The truck is the main part of our business and I really appreciated they got us back on the road asap. So farvthe truck has ran good every since.
My family has been doing business with Bud Clary since the ,1960s. My dad trusted them and so do I.
First experience wasn't so great,but next experience was awesome,keep that up and I will give you five stars, definitely will be back and recommend this business to others, outstanding customer service.
Average. Lots of pressure to sell their services. Kind of felt pressured. 1k later, and the services were all done in less than 2 hrs..so not sure if it was even done.
My new 2023 Silverado with less than 2,000 miles had a Service Brake Assist warning. I brought it to Bud Clary for the warranty repair. After 2 appointments the issue has not been resolved. The last time they had my pickup for a week. They don't offer a loaner vehicle. This is my only vehicle and I need it for work. I am frustrated that I spent all this money on a new pickup only to have these issues and not having a service department that can resolve it.
They were great I will bring my truck back they even washed it keep up the good job
Always treated like the dealer ship cares about my needs and listens to my concerns
Sales and service personal were great through out our process. We appreciate the support we received by all.
Came in early for my appointment and the took my car right then and there. Did everything to the letter and even took a look at a issue I was having, even thought that's not what the appointment was for.
Garrett was great to work with. He got me an appointment for my truck fast. Simple drop off and pick up. Completed work as requested.
Leo was awesome! Honest, efficient, not pushy at all, polite with our best interest at heart, and very friendly. First time experience and we would definitely be a repeat buyer and we will recommend Leo as well as the dealership to family and friends! Thank you!
Needed an engine diagnosis on our yukon Denali and discovered it less expensive to buy a new car. I met Jesse and with a lot of issues he was successful. Picking up the traverse high country tomorrow.
Garrett is amazing and always takes care of my concerns when I bring my car in for service.
Everyone was kind and courteous, very knowledgeable about their job. I appreciate you all. Thank you very much.
We appreciate Jesses knowledge about our new truck, very patient, kind and courteous, thanks again
Stephen is great to work with in the service department. He is my go to guy
Service department is incompetent for me a tow bill to get my truck back to Carr Chevy in Beaverton Or. Budd Clary diagnosed my new truck with 13k miles as having a blown motor and told me they were trying to locate a remanufactured engine for me LOL for a new truck. Carr diagnosed it as a electrical problem after properly inspecting and now the parts on order. Crazy if it didn’t happen to me I wouldn’t believe this story.
There okay. Had my Chevy Cruze fixed there in 2020 and in 2021 the same issues happened again. The pcv system on these cars is a joke GM you need to figure out how to fix these parts so they last more than one year. Because of the issues we have had I will never buy another one of these cars again
The staff is friendly and my service was done timely. Information on services needed is provided but there are no high pressure sales, which is highly appreciated.
Very professional. My service person is Stephen Poulson. He treated me with respect and courtesy. The part needed for my truck will take time to get so I will continue to use your dealership. Thank you
Bud Clary Longview has always treated me well. I would recommend them to anyone looking for a vehicle or service.
This dealership is fantastic!!! I can’t imagine a purchase going any easier! The sales staff is very knowledgeable and ownership stands behind everything they sell! Don’t go anywhere else
Had a great experience at bud clary chevrolet service department. Kenny Wake was great to work with as my service advisor. he got me out in the time frame a promised.
Fair prices, great service, and really friendly people! I wouldn't trust our vehicles to anyone else! If there was a higher recommendation I would give it to them!
Leo was great, went to dealer looking for a used vehicle that fit our budget. He presented used options, then showed a new vehicle that worked for us. Good job, Leo!